I've had my RK Drum for less than a month and just love it! Just
minutes ago I also ordered the 50rpm drive motor. Silly thing just
happened to me today. I was looking at my stash and trying to come up
with a blend. I had completely forgotten that I have other methods of
roasting available to me (popper..iRoast..hg/db..sc/to) and was becoming
frustrated because I was thinking in terms of roasting pounds instead of
ounces to make the trial blend. Duhhhhhh! I love my RK Drum. I love
my RK Drum. I love my RK Drum.
Have I mentioned..... I LOVE my RK Drum.
Jerry
Hi,
I whole heartily agree! I bought a motor off of Ron and what a difference it makes. the shipping was super fast and all questions were answered promptly. I am really enjoying BBQ roasting!
I echo everyone else's comments on the extremely professional quality of this drum. Ok, we all agree on that of course, one look and even a fairly non tech/mechanical person such as myself can see that level of quality you ensure.
I usually experience some form of "buyer's remorse" on large purchases, I don't know why, but that's me. Not so on the RK Drum though! I am so glad I finally bought this! I thought my SC/TO would be the one and only, (as I roasted my 12oz smugly, thinking of those "other" 3 or 4 oz roasters)
Roasting coffee with the RK Drum is like "printing money"! The RK Drum paid for itself fast.
Your customer service, attitude and willingness to answer questions, make suggestions about everything from roasting to buying beans to bags etc. You return civility and customer service to a professional level seldom seen anymore.
You even took time out on your Alaska trip to "talk me down" during a difficult roast. I was using a different motor than the one you offer and you made several suggestions that helped me overcome a problem.
I am sure I will one day get your motor after I tire of I have now been using the RK Drum for 6 months or so and still getting an even roast with my average of 5 -6 # is now routine for me. Roasting the sometimes fussy Dry Process greens is now a pleasure, the RK Drum tosses the beans
Hello, Ron:
Just to let you know that I finally got my cooling stand put together, burned in the drum and did my first roast this evening on the patio. I was concerned about being able to hear the cracks (coming from using an iRoast2 that was an issue for me). I had my wife standing by to make sure I didn't miss the sounds. I needn't have worried. The sounds of First Crack were loud enough to be heard on the other side of the back yard. I backed the temp off a bit and let her coast. The first time trying to control the temperature is kind of like trying to back up an 18-wheeler but we managed just fine. I was going to pull at the first sign of 2nd crack and I overshot a few seconds but oh, well. The cooling stand worked great and for the maiden voyage of my RK Drum, I am very pleased. The rest will come with experience.
Thank you, Ron. We're off and running. Now if I could only find someplace I could lay my hands on some more of that Brazil Fazenda Ipanema "Dulce" that Tom and Maria had!! A number of my friends just rave about that one and I have only a small amount left. I'll know better next time to lay in a good supply when I find a great bean like that one. Of course, SM has many great beans.
George Steinert
Sacramento, CA