Ii have not received the cooling portion of my order. Do you have an ETA on when i can expect that? Also, i bought the kit hoping it would come with the stirring vanes. Did i order the correct kit?
Accepted AnswerShane LewisOnline0Hi Shar,
Sorry for the confusion.
Your Starter Cooler left Spokane, WA yesterday and should be delivered today I should think. The tracking number is USPS and is 9461210200793065011425.
The starter cooler with vanes is not being manufactured for the foreseeable future due to the following reasons. We had attempted various bearing designs for the stirring vanes and they would experience eventual failure due to the high heat levels from the beans, contamination, or people wrenching so hard on the vanes when they turned them that they would eventually tear the bearing assembly from it's welds. We have not been able to find a bearing that could tolerate 500F and wasn't $300. Considering the extra cost of that bearing, and the extra structure required to make that bearing work, we determined that not enough people would want to buy a cooler with vanes if the starter tray and vanes cost $550 alone. Considering that the motion you make with the vanes with your hand is the exact same motion that your hand makes with a spoon to stir instead, it just made the most amount of sense to discontinue them for now.
If I can find a suitable bearing replacement at low cost, we may make them again at a later date, but as of now I've not found any.