RK DRUMS will accept for return or exchange, items that are new in condition, unworn, unaltered, unfired and free of damages by the customer, For a full refund or exchange, mail out your item within 60 days from the receipt of the original order by contacting RK Drums for notification and approval. Items cannot be returned or exchanged beyond 60 days except by approval of RK Drums.
Motors are covered for manufacturer defect only for 1 year from the date of purchase.
Drums are covered for all manufacturers defects, and we guarantee the drum for the usable lifetime of the original purchase, and is not transferable to the new owner. Proof of purchase must be supplied.
Coolers are warrantied for 1 Year from the date of purchase, including fan motors.
How to Return or Exchange your order:
1. Contact RK Drums to notify of the return or exchange
2. Upon approval, send with insurance to:
For Motors and Electrical:
5509 Radford Rd
Flowery Branch, GA 30542
For Machined Parts: (Drums, Rotisseries, Coolers):
209 Industrial Park Drive
Cumming, GA 30040